* If you’re on PC, make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). EDIT: I edited in this step as a correction for accuracy should others reference this set of directions:.Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). (When you restart the game it will automatically create a new Mods folder.) Drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbcache.package file in your 'The Sims 4' folder. In order to see if any of them is causing the problems, please do the following in this order without skipping any steps, even if you’ve done some of these steps already: Unfortunately, just removing the CC and not also removing the Mods and the cache isn't complete enough to eliminate the possibility that any of the Mods, CC, or cache left after removing them is causing the issue. Information, Guides and Announcements for the EA app.
